Latest Thinking

5 Lessons I’ve Learned from My Mother – The First Lady of a Multibillion-Dollar Company

The heights THP has reached are attributed to the hard work, persistence, and devotion of not only my father, but my mother as well.  It is no secret that my father’s intensity and “toughness” have seen the company through many stages of growth and prosperity.  However, with every strategic decision to expand, develop new products… [Read the full article]

Why You Should Focus on Customer Satisfaction

For the past seven years, one airport has consistently claimed the title of “World’s Best Airport” by UK-based international air transport agency, Skytrax.  Changi Airport, operated in Singapore serves as one of Southeast Asia’s largest transit hubs and one of the busiest in the world, serving over 50 million visitors each year.  The honor is… [Read the full article]

The Five Words to End Sexism in the Boardroom

A dear friend and trust colleague once told me she never offers to take notes in meetings. When her supervisor once asked her to, she said no. She turned it around and said, “In my experience, it’s always women who are asked to take notes, and until we start refusing, it will stay that way…. [Read the full article]

How Vietnam’s Future is Benefiting from Its “Global” Citizens

Vietnam’s future is becoming increasingly bright; it is a sentiment shared by its people. Pew Research Center found some 88 percent of Vietnamese people polled believe the country is better off than fifty years before.  There is a growing sense of pride and desire to continue the momentum of success by all of its citizens… [Read the full article]

The Importance of Women Leaders as Role Models

I’ve previously discussed the increasing influence of women in the business world and even in Vietnam’s business environment.  The inclusion of women within the highest roles of government, business and cultural organizations is both important and extremely beneficial. Across the world, more and more women are gaining the opportunity to pursue their dreams, whether as… [Read the full article]

Embrace Your Successes and More Importantly, Your Failures

Embrace you successes, and more importantly, your failures. They are antonyms, and yet you generally can’t have one without the other.  This symbiotic relationship between seemingly opposite experiences is as necessary and certain as the sun setting before it rises again.  As Winston Churchill once said, “success consists of going from failure to failure without… [Read the full article]

The Rich Do Not Stay Rich for Three Generations: Know the Risks of Entitlement and How to Combat Them

Wealth is an interesting thing.  Those looking from the outside might assume wealth is easy, that the lifestyle enjoyed by each generation is a given and requires no extra thought or work.  That’s where the average onlooker is wrong. Wealth, or being rich, is not sustainable when future generations do nothing to preserve it.  There… [Read the full article]

Recovering from a PR Nightmare: THP’s Story

It’s easy to think that your company won’t find itself in a PR nightmare. However, that’s a dangerous assumption, especially in today’s social media-driven world. It’s safe to assume your business – no matter how big or small – will face negative attention that will need to be dealt with in an appropriate manner. The… [Read the full article]