Why listening is about understanding

In my last post I discussed what I have learned about art of difficult conversations during my career: how to have a proactive discussion with someone that does not leave them feeling that they have been backed into a corner and need to come out fighting. Part of the skill in handling those conversations and… [Read the full article]

The Art of Difficult Conversations

If there is one thing that many people dread more than anything in life it is the prospect having a “difficult conversation” with someone else.  It is all too easy to put it off. But there are always consequences to this. Firstly, the problems generally don’t go away, but get worse. Secondly, the other person’s… [Read the full article]

THP’s 2021 in review: gone but unlikely to be forgotten

Regular readers of this blog will know that at THP we live by the maxim that “Nothing is Impossible.” It is one of the company’s seven core values, embodying the spirit of both of my parents who faced one challenge after another establishing a livelihood in the aftermath of the Vietnam War and then setting… [Read the full article]

Why camaraderie is now more important than ever

What do managers mean when they talk about fostering a spirit of camaraderie in the workplace? And why is it so important for a well-functioning company? If we take a look at the origins of the word itself, then it derives from the Middle French for camarade, which means a group sleeping in the same… [Read the full article]